State of Georgia COVID-19 Hotline



We know there is growing concern over the Coronavirus Disease 2019 (COVID-19). We want to help you stay informed with latest information so that you can make sound decisions to keep yourself and those you care about as safe as possible. We will keep this page current with important information because we want you to know what we know.

Please Check Back Often For Updates

Monday, April 6, 2020

Recommendation Regarding the Use of Cloth Face Coverings, Especially in Areas of Significant Community-Based Transmission

From the CDC:

Recommendation Regarding the Use of Cloth Face Coverings, Especially in Areas of Significant Community-Based Transmission

mask icon
Use of Cloth Face Coverings to Help Slow the Spread of COVID-19
CDC continues to study the spread and effects of the novel coronavirus across the United States.  We now know from recent studies that a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing symptoms.  This means that the virus can spread between people interacting in close proximity—for example, speaking, coughing, or sneezing—even if those people are not exhibiting symptoms.  In light of this new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission.
It is critical to emphasize that maintaining 6-feet social distancing remains important to slowing the spread of the virus.  CDC is additionally advising the use of simple cloth face coverings to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others.  Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure.
The cloth face coverings recommended are not surgical masks or N-95 respirators.  Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.
This recommendation complements and does not replace the President’s Coronavirus Guidelines for America, 30 Days to Slow the Spreadexternal icon, which remains the cornerstone of our national effort to slow the spread of the coronavirus.  CDC will make additional recommendations as the evidence regarding appropriate public health measures continues to develop.
How to Make Your own Face Covering

Recent Studies:

  • Rothe C, Schunk M, Sothmann P, et al. Transmission of 2019-nCoV Infection from an Asymptomatic Contact in Germany. The New England journal of medicine. 2020;382(10):970-971.
  • Zou L, Ruan F, Huang M, et al. SARS-CoV-2 Viral Load in Upper Respiratory Specimens of Infected Patients. The New England journal of medicine. 2020;382(12):1177-1179.
  • Pan X, Chen D, Xia Y, et al. Asymptomatic cases in a family cluster with SARS-CoV-2 infection. The Lancet Infectious diseases. 2020.
  • Bai Y, Yao L, Wei T, et al. Presumed Asymptomatic Carrier Transmission of COVID-19. Jama. 2020.
  • Kimball A HK, Arons M, et al. Asymptomatic and Presymptomatic SARS-CoV-2 Infections in Residents of a Long-Term Care Skilled Nursing Facility — King County, Washington, March 2020. MMWR Morbidity and mortality weekly report. 2020; ePub: 27 March 2020.
  • Wei WE LZ, Chiew CJ, Yong SE, Toh MP, Lee VJ. Presymptomatic Transmission of SARS-CoV-2 — Singapore, January 23–March 16, 2020. MMWR Morbidity and mortality weekly report. 2020;ePub: 1 April 2020.
  • Li R, Pei S, Chen B, et al. Substantial undocumented infection facilitates the rapid dissemination of novel coronavirus (SARS-CoV2). Science (New York, NY). 2020.

Georgia Department of Public Health COVID-19 Daily Status Report April 6 Noon

From the Georgia Department of Health:

Friday, April 3, 2020

COVID-19-Related Phone Scams and Phishing Attacks

From the CDC:

COVID-19-Related Phone Scams and Phishing Attacks

Phone Scams

CDC has become aware that members of the general public are receiving calls appearing to originate from CDC through caller ID, or they are receiving scammer voice mail messages saying the caller is from the Centers for Disease Control and Prevention (CDC). Some calls are requesting donations.
Downloadable apps and some free websites now make it simple for anyone to “spoof” a phone call and make it appear to come from any phone number. This is usually done by unscrupulous salespeople, in hopes that people are more likely to pick up the phone if the caller has a number similar to theirs.
Unfortunately, current technology doesn’t make it easy to block these spoofed calls, either on business or personal phones. A spoofed call does not mean that anyone’s telephone has been hacked, so you can simply hang up.
These calls are a scam and are referred to as “government impersonation fraud,” meaning criminals are impersonating government officials for nefarious purposes. Scammers are becoming more sophisticated and organized in their approach. They are technologically savvy and often target young people and the elderly.
To protect yourself from falling victim to these scams, be wary of answering phone calls from numbers you do not recognize. Federal agencies do not request donations from the general public. Do not give out your personal information, including banking information, Social Security number or other personally identifiable information over the phone or to individuals you do not know.
You can also report these calls to the Federal Communications Commissionexternal icon (FCC).

Phishing Attacks

Malicious cyber criminals are also attempting to leverage interest and activity in COVID-19 to launch coronavirus-themed phishing emails. These phishing emails contain links and downloads for malware that can allow them to takeover healthcare IT systems and steal information.
At least one campaign is pretending to send emails from CDC, and targets Americans and other English-speaking victims with attached notices regarding infection-prevention measures for the disease.
It is critical to stay vigilant and follow good security practices to help reduce the likelihood of falling victim to phishing attacks.
  • Don’t open unsolicited email from people you don’t know.
  • Be wary of third-party sources spreading information about COVID-19. Refer to the official CDC gov website for updates on COVID-19.
  • Hover your mouse over links to see where they lead.
  • Do not click links in emails. If you think the address is correct, retype it in a browser window.
  • Be wary of attachments in any email.
  • Do not supply any personal information, especially passwords, to anyone via email.
Additional resources:

Governor Issues State-Wide Shelter-In-Place Order; Preempts Local Emergency Ordinances

On Thursday, April 2nd, Governor Brian Kemp issued a state-wide shelter-in-place order that preempts all ordinances and orders issued by city and county governments in response to the COVID-19 pandemic.  The Governor’s order also designates several state agencies as having the power and authority to enforce the order, which currently cannot be enforced by local law enforcement or other local agencies.  We encourage everyone to review the Governor’s order and the accompanying guidance document that are available at

Please note that any questions regarding the Governor’s order or complaints concerning suspected violations of the order must be directed to the State agencies designated in the State order.  A link to the State’s form for reporting violations can be found on our COVID-19 webpage.

The State’s COVID-19 Hotline is 844-442-2681.

The State's constituent services form for reporting or seeking information concerning COVID-19 is

As Chief Robison stated in his video yesterday. If you need us call us. You can call 911 or our non-emergency line.

Governor Kemp issues statewide shelter in place order.

Thursday, April 2, 2020

Georgia Department of Public Health COVID-19 Daily Status Report April 2, 2020 6:28 PM

From the Georgia Health Department:

Georgia Department of Public Health COVID-19 Daily Status Report 

Today’s significant increase in cases is in part due to additional laboratories reporting to DPH, and also improvements in electronic reporting from other laboratories. Patient information is often incomplete and DPH works to complete the records, so data will change over time.